Ticket Office Manager (Athletics Operations Specialist II)

Position Information

Position Information

Position Number

511050

Working Title

Ticket Office Manager (Athletics Operations Specialist II)

Job Title

Manager

Job Type

View Full Description

Position Information

Position Information

Position Number

511050

Working Title

Ticket Office Manager (Athletics Operations Specialist II)

Job Title

Manager

Job Type

Department

Athletic Director

Job Purpose

The overall purpose of this job is to manage all sales for events associated with the Athletic Department and its programs. Management of petty cash, requests for and disbursement for team travel, official visits and special events in accordance with TTU, OVC, and NCAA policies and procedures. Receive, receipt and deposit revenue, donations and other monies for the department. Provide technical assistance and management for the sales system for the ticket office, Corporate Sales and Marketing, and the Golden Eagle Golf Club. Supervise staff, temporary staff and student workers for office and event work. Assist customers, patrons and staff while maintaining good customer service and business etiquette.

Tennessee Tech is an Equal Opportunity/Affirmative Action employer.

Essential Functions

Oversee ticket sales, maintain and account for dept petty cash, receive and receipt all money that comes in, do dept ITC requests, oversee scramble registration and payments, office management. Supervise and schedule ticket staff. Troubleshoot issues related to sales system. Work closely with Athletic Director and Assistant Athletic Director for external relations on all events. Prepare lists, mailings, and reports as needed. Maintain knowledge and commitment to NCAA, OVC, and TTU policies and procedures.

Minimum Qualifications

A bachelor’s degree from an accredited institution in a related field. At least three years of related experience. Knowledge of NCAA, OVC, and TTU policies and procedures.

Preferred Qualifications

Work Hours

Some night and weekend work.

Compensation and Benefits

| Salary | Commensurate with education and experience. Pay grade 8. | | Benefits Information |
Tennessee Tech offers a competitive benefits package. Benefits include the accumulation of two vacation days per month and one sick leave day per month, and thirteen University holidays. Other benefits include medical and life insurance (shared cost with the university), retirement, optional 401k, and educational benefits. |

Posting Details

| Posting Date | 08/20/2025 | | Screening Date | 08/30/2025 | | Open Until Filled | Yes | | Special Instructions to Applicants |
Applicants will be required to electronically upload a cover letter addressing how the applicant’s skills and abilities meet the qualifications for the position, resume, copy of transcripts (official transcripts required upon hire), and complete contact information for three professional references at time of application. References will be contacted at a later date. Submission of materials is the applicant’s responsibility. Applications without all required materials are incomplete and will not be considered. |

Applicant Documents

Required Documents 1. Cover Letter 2. Resume 3. Transcripts 4. List of References

Optional Documents 1. Transcripts 2 2. Other Documents

Supplemental Questions

Required fields are indicated with an asterisk (*).

1. * Do you have a bachelor's degree from an accredited institution in a related field?

   • Yes
   • No

2. * Do you have at least three years of related experience?

   • Yes
   • No

3. * How did you hear about this job opportunity?

(Open Ended Question)

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