Assistant Insurance Coordinator

Posting Details

Job Posting Information

Posting Number

PG194885SP

Internal Recruitment

Yes

Working Title

Assistant Insurance Coordinator

Anticipated Hiring Range

View Full Description

Posting Details

Job Posting Information

Posting Number

PG194885SP

Internal Recruitment

Yes

Working Title

Assistant Insurance Coordinator

Anticipated Hiring Range

Commensurate with experience

Work Schedule

M-F, 8am-5pm with occasional overtime expected

Job Location

Raleigh, NC

Department

Athletics

About the Department

The mission of the NC State University Department of Athletics is to prepare student-athletes to compete at the highest level and to inspire them to be leaders now and for the future by providing the best environment to achieve their athletic, academic, and personal aspirations as well as providing support for the professional development of our coaches and staff, all within the role of the greater institutional relationships to the University. The Sports Medicine Office is responsible for the health and welfare of over 600 student-athletes. Assist in preventative and rehabilitative care for all student-athletes.

Wolfpack Perks and Benefits

As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being. As you consider this opportunity, we encourage you to review ourEmployee Value Proposition and learn more about what makes NC State the best place to learn and work for everyone.

What we offer:

• Medical, Dental, and Vision
• Flexible Spending Account
• Retirement Programs
• Disability Plans
• Life Insurance
• Accident Plan
• Paid Time Off and Other Leave Programs
• 12 Holidays Each Year
• Tuitionand Academic Assistance
• And so much more!
  
  

Attain Work-life balance with our Childcarebenefits, Wellness & Recreation Membership, and Wellness Programs that aim to build a thriving wolfpack community.

Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered.

Essential Job Duties

Serve as the Insurance Coordinator for the Chester Grant Sports Medicine Center in Reynolds Coliseum, supporting the delivery of medical, mental health, and performance services to student-athletes through insurance coordination, medical documentation management, scheduling, and administrative support.

• Coordinate insurance verification and assist with precertification processes for student-athletes.
• Schedule onsite and offsite physician and specialist appointments.
• Assist with maintaining and managing medical records, transcribing dictated notes, securing follow-up documentation from medical visits, and entering records into tracking databases for over 600 student-athletes.
• Serve as a point of contact for student-athletes, providers, staff, and campus partners while ensuring compliance with HIPAA and departmental guidelines.
• Manage administrative functions including calendar oversight, purchase orders, travel coordination, invoice processing, and purchase card reconciliation for Sports Medicine and Mental Health & Performance staff.
• Assist student-athletes, physicians, nutritionists, mental health providers, administrators, and coaches (when appropriate) in support of care delivery.

This position is open only for current, permanent NC State Employees.

Other Responsibilities

• Other duties as assigned by Insurance Coordinator and Assistant Athletic Director for Sports Medicine and Administration.

Qualifications

| Minimum Experience/Education |
Bachelor’s degree and one year of experience related to the area of assignment; or equivalent combination of training and experience.
 
All degrees must be received from appropriately accredited institutions. | | Preferred Qualifications |
- Experience working in a medical office, athletics, or university health center environment supporting patient scheduling, insurance verification, and medical documentation. - Demonstrated knowledge of HIPAA regulations and experience handling protected health information in a compliant setting. - Working knowledge of medical terminology and common sports-related injuries and procedures. - Experience managing precertification processes, insurance coordination, and follow-up documentation for medical visits. - Proven ability to interpret written and verbal policy information, manage multiple priorities, and maintain accurate records in a fast-paced administrative setting.

| | Required License or Certification |
n/a | | Valid NC Driver's License required | No | | Commercial Driver's License Required? | No |

Recruitment Dates and Special Instructions

| Job Open Date | 02/26/2026 | | Earliest Close Date---- (Positions will be posted until 5:00 PM ET on this date. Positions remaining posted after this date are still accepting applications but may close at any time.) | 03/05/2026 | | Notice to Applicants |
Please note that the work history on your resume must also be included in your application. | | Special Instructions |
In addition to your completed application, please attach a resume and contact information for at least three professional references.

This position is open only for current, permanent NC State Employees. |

Position Details

| Position Number | 00041593 | | Position Type | SHRA | | Position Classification Band Title | University Program Specialist | | Position Classification Band Level | Contributing | | Position Classification Salary Range | $ 36,381 - $ 91,526 | | Salary Grade Equivalency | NC10 | | Alternate Option |
If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations. | | Full Time Equivalent (FTE) (1.0 = 40 hours/week) | 1.00 | | Appointment | 12 Month Recurring | | Mandatory Designation - Adverse Weather | Non Mandatory - Adverse Weather | | Mandatory Designation - Emergency Events | Non Mandatory - Emergency Event | | Time Limited Position | No | | Time-Limited Appointment Length (if applicable) | | | Department Id | 104001 - Athletics - Director and Staff | | EEO |
NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity.

If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. |

Supplemental Questions

Required fields are indicated with an asterisk (*).

1. How did you learn of this opportunity?

   • NCSU Website
   • NCSU Executive Search Services
   • Monster.com
   • CareerBuilder.com
   • InsideHigherEd.com
   • Other Online Job Board
   • Carolina Job Finder / Employment Guide
   • Job / Career Fair
   • The Chronicle of Higher Education
   • HERC
   • Professional Journal
   • Print Advertisement (Newspaper / Periodical)
   • Professional Organization
   • Direct Contact from NCSU HR Representative / Recruiter
   • NCSU Employee Referral
   • Social Media (LinkedIn, Twitter, Facebook, Other)
   • Other

2. (Open Ended Question)

3. * Please select the response below that best describes your experience/education for the University Program Specialist position.

   • Bachelor's degree and one year of related experience
   • Master's degree or Doctorate in any field
   • Associate's degree and at least 3 years of related experience
   • Combination of post-high school education and/or experience in a related area to equal at least 5 years (ex: 1 year of college and 4 years of experience)
   • High school diploma/GED and at least 5 years of related experience
   • Did not complete high school but have a combination of high school education and related experience to equal 9 years (ex. 1 year of high school and 8 years experience)
   • None of the above

4. * Do you have Medical Office Experience?

(Open Ended Question)

1. (Open Ended Question)

2. * Do you have knowledge of medical terminology?

   • Yes, I have extensive knowledge of medical terminology
   • Yes, I have some knowledge of medical terminology
   • No, I do not have knowledge of medical terminology

3. (Open Ended Question)

4. * The NCAA requires disclosure of certain relationships between potential employees and student athletes and their families as well as recruits and their families. Please check if you are any of the following:

   • A parent/legal guardian of a football or basketball (men’s or women’s) recruit or current NC State student-athlete.
   • A relative of a football or basketball (men’s or women’s) recruit or current NC State student-athlete.
   • A high school/ college coach who works with football or basketball (men’s or women’s).
   • A strength coach or personal trainer who works with a football or basketball (men’s or women’s) recruit or current NC State student-athlete.
   • None of the above.

5. * If you checked any of the boxes above (except, None of the above box), please provide details below.

(Open Ended Question)

1. * Are you CURRENTLY a PERMANENT employee of NC State University?
   • Yes
   • No

Application Materials Required

Required Documents 1. Resume 2. Contact Information for References

Optional Documents 1. Cover Letter

Apply Now

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